Oversight must scale like a product: sampling, risk tiers, and reviewer UX—not infinite queues. Tie HITL throughput to SLAs and revenue impact to keep funding.
Executive snapshot
Human-in-the-loop 2.0: Scaling Oversight
Market & strategyOperations
The move
Agents increase decision volume beyond legacy QA capacity.
The friction
All-or-nothing human review breaks economics; zero review breaks trust.
The product verdict
Tier oversight by severity; instrument precision/recall and cost per saved incident.
Field note · Strategic dispatch · /dispatch/human-in-loop-2-scaling-oversight